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4 out of 5 stars
Anyone can buy
Reviewed in India on 27 May 2026
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5 out of 5 stars
Prompt resolution of problem
Reviewed in India on 29 July 2024
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I had an issue of steam not coming out. The support team has attended and picked the unit and sent a new replacement. They explained properly and guided me. The replaced one is working very well. Thanks to support team.
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1 out of 5 stars
Worst customer service and product.
Reviewed in India on 3 August 2026
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I’ve had this product for less than a year and it’s completely stopped working. The customer service is one of the absolute worst I have ever experienced. The level of arrogance is unbelievable. The repair costs are now more than 50 per cent of the price. They damaged it during the first repair and then took 40 days to return it. Never buy this. Never deal with this company.
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5 out of 5 stars
Very Useful
Reviewed in India on 24 April 2026
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Very Good Quality Product
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3 out of 5 stars
Just ok
Reviewed in India on 19 March 2025
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Not so good.. first it takes lot of time to start.. n it’s holder is also not good.. if we make table it start shaking it’s not stable
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5 out of 5 stars
Worth it
Reviewed in India on 19 January 2026
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Great product complimented by an amazing customer service
3 people found this helpful
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2 out of 5 stars
No local service available for repair! Go for other popular brands!
Reviewed in India on 3 April 2026
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We used exclusively water with tds less than 5 for the steamer but the steamer stopped generating steam after working for about 15 months. The only customer support medium is whatsapp chat where you get no response whatsoever. It felt like there is no team and it's being handled by a single person who is poorly trained to handle customer service. Doesn't allow customers to speak, and says "you have got what you had paid for. You haven't done any favor to us by purchasing" while a customer pays for the product and the support when he makes the purchase.
Please go for more popula companies like Philips, as they have support available locally in your city. This company asks us to pack and send it to Mumbai for any repair services. How is this possible. How long would it take to post something to Mumbai and have it rapired and then sent back. Garment steamers/irons are daily usage products.
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